Flipkart Expertise

Flipkart account management service

IP Movers manages your daily marketplace operations so you can focus on sourcing, pricing and scaling the business. The team takes care of listings, service quality, performance metrics and growth strategies across Flipkart for electronics, fashion, lifestyle and home brands.

Illustration of Flipkart seller collaboration with chat bubbles and logistics icons
Flipkart Official Partner Official marketplace partner

Full Flipkart Account Management

Every listing, customer interaction and order stays on track through our systematic daily workflows.

Catalogue Management

Catalogue Management

Complete listing control with detailed quality checks and regular clean-up.

  • Quality checks of titles, descriptions, bullets, keywords and images
  • Category mapping and attribute completeness
  • Clean-up of duplicates, wrong categories and inactive SKUs
Customer Chat Support

Customer Chat Support

Dedicated team handling customer questions within Flipkart timelines.

  • Professional responses to customer messages and Q&A
  • Building buyer trust and protecting seller ratings
  • Reducing returns through clear communication
Return Management

Return Management & Claims

Tracking and claiming lost, damaged or RTO shipments.

  • Tracking customer returns and courier returns
  • Raising and following up eligible claims
  • Recovering maximum value from marketplace errors
Payment Reconciliation

Payment Reconciliation

Order-wise reconciliation ensuring accurate profitability tracking.

  • Reconciliation of payments, returns, fees and penalties
  • Identifying mismatches with clear reports
  • True profitability tracking for every order
Keyword Optimization

Keyword Optimization

Monthly keyword updates based on trending search terms and seasonality.

  • Monthly refresh of product keywords
  • Trend analysis and seasonal adjustments
  • Continuous optimization for better organic ranking

Performance Transformation

Watch metrics improve from struggling to thriving with our comprehensive account management

Before and after comparison of Flipkart metrics dashboard showing improved order volume and account health

Additional Services & Support

Comprehensive support covering every aspect of your Flipkart business

01

Price & Inventory Management

Regular monitoring of stock levels and pricing to stay competitive and event-ready. Suggestions for offers, promotions and sale-event planning to maximise visibility and sales during peak periods.

02

Self-Ship Order Tracking

End-to-end tracking and follow-up for self-ship orders from pickup to delivery. Proactive action for delays, exceptions or delivery issues to maintain on-time delivery metrics.

03

Boosting Impressions & Sales

Listing optimisation and ad-ready content to increase impressions with the right audience. Balanced focus on visibility and conversion so higher views translate into higher sales and better ROI.

04

Daily Performance Monitoring

Daily review of dispatch breaches, seller cancellations, fulfilment issues and active/inactive listings. Immediate corrective actions and root-cause fixes to prevent repeat problems and protect account health.

05

Brand Protection & Compliance

Monitoring of lookalike listings, content copying and unauthorized sellers on your brand. Support in reporting and controlling such activity to protect your brand assets and maintain marketplace integrity.

06

Insights & Strategic Guidance

Regular sharing of sales-boost ideas, marketplace feature updates and best practices. Policy-change alerts and competitive intelligence so your business stays compliant and ahead of competitors.